DollarDesk

Course 02

Virtual Assistant Foundations

Zero to client-ready VA: tools, communication and professional habits.

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Who it’s for

For complete beginners who want to start remote work, and for anyone planning to take a specialised course next.

What you’ll be able to do

  • Manage a client's inbox and keep every thread moving
  • Schedule meetings across US time zones without mix-ups
  • Organise files and work in shared Docs and Sheets
  • Track tasks in boards like Trello, Asana or ClickUp
  • Write clear client messages and daily updates
  • Set up profiles that get noticed on Upwork and OnlineJobs

Course outline

5 modules
  1. 01

    Module 1

    Working remotely like a professional

    • What clients actually hire VAs for
    • Availability, updates and meeting deadlines
    • Working across US time zones
    • Keeping client data and passwords safe
  2. 02

    Module 2

    Email, calendar and scheduling

    • Inbox management with labels, filters and follow-ups
    • Calendar management and booking links
    • Scheduling across time zones
    • Writing replies in the client's voice
  3. 03

    Module 3

    Tools of the trade

    • Google Workspace: Gmail, Calendar, Drive, Docs and Sheets
    • Task boards: Trello, Asana and ClickUp
    • Team chat and calls: Slack and Zoom
    • Data entry and online research done right
  4. 04

    Module 4

    Client communication

    • Onboarding a new client
    • Daily and weekly status updates
    • Asking good questions and handling feedback
    • Drafting faster with AI, then checking the work
  5. 05

    Module 5

    Landing your first client

    • Profiles for Upwork, Fiverr and OnlineJobs
    • A simple portfolio built from practice tasks
    • Proposals that get replies
    • Pricing your first offer

Templates and scripts

  • Client communication templates
  • Daily update template
  • Profile & portfolio checklist

Tools you’ll use

  • Gmail
  • Google Calendar
  • Google Drive
  • Docs & Sheets
  • Calendly
  • Trello
  • Asana
  • ClickUp
  • Slack
  • Zoom

Roles you can apply for

  • General Virtual Assistant
  • Remote Admin Assistant
  • Executive Assistant
  • Data Entry Specialist
What comes with every course